Complaints & Compliments form

Everyone has the right to make a compaint or a compliment

The number one priority for Bluestones Medical Complex Care is to provide each and every one of our Service Users with the very best care.

We do this by truly understanding the Service Users and their needs, requirements, goals, and life objectives. This, together with a tailored care plan that is continuously monitored allows individuals to live the healthy, fulfilling life they deserve.

To help ensure we are continuously improving the service we provide, we would really appreciate it if you could take the time to fill out the complaint/compliment form below.

Please note, you do not have to provide your name if you wish to remain anonymous.

Download our Ofsted complaint book

Download our CQC complaint book

Download our CIW complaint book

Lawrlwythwch ein Llyfryn Cwynion​ CIW

Complaints form

Name (who does the complaint/compliment relate to?)(Required)
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Address(Required)
Your name
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If your compliment or complaint relates to a specific event, please fill out the information below

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Time of the event
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Details of your compliment or complaint

Max. file size: 16 MB.
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The number one priority for Bluestones Medical Complex Care is to provide each and every one of our Service Users with the very best care.

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