Clients

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Supporting clients to deliver quality care

Why make Bluestones Medical Complex Care your care package provider of choice?

Bluestones Medical Complex Care collaborates with Clinical Commissioning Groups (CCGs), local authorities, case managers and private clients to create, facilitate and implement the best possible care packages for children and adults with complex care needs.

We’re proud to be CQC & CIW registered as it demonstrates why we can be trusted by our clients to provide an exceptional service not only to them, but to the service user and their loved ones too.

Services we provide

Clinical transitioning

We can support when a clinically supervised support package is needed to avoid hospital admission or to help a patient return home after a hospital visit. From spinal and neurological damage, to end of life and numerous other physical disabilities, a quality service of continued care can be provided for both adults and children.

Home & community

Our network of widely skilled Support Workers, HCAs, Nurses and social workers allow us to deliver specialised care in a home setting or in their local community.

Emergency care and children/adult respite

In the unfortunate case where a family or care placement has broken down, we are able to assist in short or long-term care. Mother and baby supervision can be provided in a hospital setting or cases of family supervision all fall under the scope of Bluestones Medical Complex Care.

Semi-independent care

Our team can provide the provision of supported accommodation and one-to-one key worker support for young people leaving care to enable a smooth transition into independent living as an adult.

Rapid deployment

We pride ourselves on our ability to arrange care packages quickly and effectively. This is down to our in-depth clinical knowledge, an extensive database of healthcare professionals, and highly experienced consultants.

We guarantee the following:

You'll be working with people who understand

Here at Bluestones Medical Complex Care, we’re lucky enough to have Annette Leavy on our team. Not only is she an experienced RGN, but she is also our dedicated in-house Clinical Manager who ensures that every care package request we receive has a thorough assessment, whereby a detailed care plan is developed using up-to-date policies and assessment guides found on QCS.

Personal approach

We guarantee a tailored care package with guidance from our client and in-line with the provision of care. The Complex Care team assembles staff, from our readily available workforce, to suit the needs or personality of our service user(s). The aim? To impact their lives positively and effectively.

Providing a highly skilled workforce

We provide extensive and rigorous training all year-round for our workers to ensure that they’re knowledge is up-to-date, and they are capable of implementing the required care package.

We can also provide specialist training, delivered by our in-house trainers, to equip staff to assist with the rarest of conditions.

Working to the highest of standards

We’re proud to have been awarded our CQC registration, meaning that we are able to demonstrate to our clients and service users that we can provide a service that meets the essential standards of quality and safety.

Moreover, we’re on the Workforce Alliance and All Wales Framework, allowing us to supply workers to all NHS Trusts, Local Authorities and Clinical Commission Groups within the UK. Our workers are then benchmarked against the frameworks or CQC standards.

Last, but not least, our Candidate Development Team ensures that all workers are fully compliant, and all their required documents remain up to date. We know the level of expectation required to provide provisions of care, and you can trust us to deliver in line with terms set by national frameworks and have confidence in the calibre of our staff.